Since launching Ferndesk, the #1 request we've gotten is the ability to use Ferndesk with 3rd-party help centers.

Today I'm happy to share that this is now available in preview for Intercom help centers.

With two-way sync, you can:

• find content gaps in your help center using frequently asked questions in support

• draft and publish new articles to your Intercom help center in seconds

• update outdated articles in your help center in bulk

If you'd like to try this feature, shoot me an email at wilson@ferndesk.com