August 19th, 2025
Up until now, Ferndesk has only been able to generate articles from support tickets, videos and external links.
While those sources are great, they haven't been good enough.
For an agent to create documentation that truly gets your customers to success, it needs a thorough understanding of your product’s inner workings.
This includes detailed knowledge of its screens, buttons, navigation elements, feature limitations, and common errors.
That's why today, I'm launching Ferndesk's GitHub integration.
Enough talking! Watch me one-shot all of our integration docs with a single prompt.
With the Ferndesk GitHub integration, Ferndesk's agent can write hyper-accurate help docs in seconds using your code.
Your codebase is never pulled into memory or into the file system. Everything runs securely on GitHub's servers.
And it's currently included at no additional cost on all plans!
Try it now by connecting your GitHub account.