Starting from today, you can connect your Discord community to Ferndesk!With our new Discord integration, you can:<ul><li>Connect your support forums to Ferndesk and analyze up to 3,000 of your latest closed threads.</li><li>Spot the questions and themes that come up the most frequently in your community</li><li>Draft or update articles in your Ferndesk help center using your responses to questions via Agent tasks</li></ul><callout-component color="Accent">Note: this only works with <a target="_blank" rel="noopener noreferrer nofollow" class="link" href="https://support.discord.com/hc/en-us/articles/6208479917079-Forum-Channels-FAQ">forum channels in Discord</a>. </callout-component>To get started, connect your <a target="_blank" rel="noopener noreferrer nofollow" class="link" href="https://app.ferndesk.com/integrations">Discord account</a> to Ferndesk and enable <a target="" rel="noopener noreferrer nofollow" class="link" href="https://help.ferndesk.com/articles/setup-support-trend-analysis-bvqcd">support trend analysis</a>

Discord integration

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ferndesk

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